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Alto Status - Incident History

Application Outage

Date: June 23, 2026
Resolved - The outage is now resolved. Thank you for your patience.
Date: June 23, 2026
Investigating - The web application and marketplace are currently unavailable. We apologize for the inconvenience and working to resolve.

Incident Link

Site Outage

Date: December 17, 2025
Resolved - This incident has been resolved.
Date: December 17, 2025
Monitoring - A fix has been implemented and we are monitoring the results.
Date: December 17, 2025
Update - The web application and marketplace are currently unavailable. We apologize for the inconvenience and are working to resolve.
Date: December 17, 2025
Investigating - The web application and marketplace are currently unavailable. We apologize for the inconvenience and working to resolve.

Incident Link

Login Outage

Date: November 18, 2025
Resolved - This incident has been resolved. Thank you for your patience.
Date: November 18, 2025
Monitoring - The third party has implemented a fix and we are continuing to monitor for errors to ensure all services are back to normal.
Date: November 18, 2025
Investigating - We are investigating an issue where users are unable to login due to an outage at a third party. We appreciate your patience as this issue is resolved.

Incident Link

Planned Coinbase Maintenance

Date: October 25, 2025
Completed - The scheduled maintenance has been completed.
Date: October 25, 2025
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Date: October 22, 2025
Scheduled - Coinbase will undergo maintenance on Saturday, Oct 25 from 10 AM–2 PM ET. During this time, CryptoIRA trading will be unavailable. Please close any open orders you don't want to execute when service resumes.

Incident Link

Website Partial Outage

Date: October 20, 2025
Resolved - The AWS outages have been resolved. We appreciate your patience.
Date: October 20, 2025
Identified - Due to the ongoing AWS outages, we are experiencing intermittent availability. We’re monitoring the situation.

Incident Link

Sept 6th Planned Maintenance

Date: September 6, 2025
Completed - The scheduled maintenance has been completed.
Date: September 6, 2025
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Date: August 29, 2025
Scheduled - Our web app and Marketplace will undergo scheduled maintenance on Saturday, September 6, starting at 12:00 PM CT and may not be accessible for up to 8 hours.

Incident Link

Website Outage

Date: June 3, 2025
Resolved - The www.altoira.com site is restored.
Date: June 3, 2025
Identified - Our www.altoira.com site host has confirmed an outage that is affecting our site. We apologize for the inconvenience and will update once the site is restored. In the meantime customers can login directly by navigating to https://app.altoira.com/login .

Incident Link

Alto Marketplace Outage

Date: May 20, 2025
Resolved - This incident has been resolved.
Date: May 20, 2025
Monitoring - A fix has been implemented and we are monitoring the results.
Date: May 20, 2025
Investigating - Alto Marketplace is down. We are currently working to restore services.

Incident Link

Users are not able to access app.altoira.com

Date: June 13, 2023
Resolved - This incident has been resolved.
Date: June 13, 2023
Monitoring - Our cloud provider has implemented a fix and app.altoira.com is now accessible. We will continue to monitor to ensure our services are running correctly.
Date: June 13, 2023
Identified - We have identified that the outage was caused by our underlying cloud provider.
Date: June 13, 2023
Investigating - We are currently investigating an issue with users not being able to access app.altoira.com

Incident Link