## Alto Status - Incident History ### Incident/30660444 **Date:** Jun 23, 2026 **Time:** 13:18 CDT **Status:** Resolved - The outage is now resolved. Thank you for your patience. **Date:** Jun 23, 2026 **Time:** 13:08 CDT **Status:** Investigating - The web application and marketplace are currently unavailable. We apologize for the inconvenience and are working to resolve. --- ### Incident/27634281 **Date:** Dec 17, 2025 **Time:** 13:48 CST **Status:** Resolved - This incident has been resolved. **Date:** Dec 17, 2025 **Time:** 12:08 CST **Status:** Monitoring - A fix has been implemented and we are monitoring the results. **Date:** Dec 17, 2025 **Time:** 12:00 CST **Status:** Update - The web application and marketplace are currently unavailable. We apologize for the inconvenience and are working to resolve. **Date:** Dec 17, 2025 **Time:** 11:59 CST **Status:** Investigating - The web application and marketplace are currently unavailable. We apologize for the inconvenience and are working to resolve. --- ### Incident/27221702 **Date:** Nov 18, 2025 **Time:** 09:00 CST **Status:** Resolved - This incident has been resolved. Thank you for your patience. **Date:** Nov 18, 2025 **Time:** 08:49 CST **Status:** Monitoring - The third party has implemented a fix and we are continuing to monitor for errors to ensure all services are back to normal. **Date:** Nov 18, 2025 **Time:** 08:22 CST **Status:** Investigating - We are investigating an issue where users are unable to login due to an outage at a third party. We appreciate your patience as this issue is resolved. --- ### Incident/26850098 **Date:** Oct 25, 2025 **Time:** 13:00 CDT **Status:** Completed - The scheduled maintenance has been completed. **Date:** Oct 25, 2025 **Time:** 09:00 CDT **Status:** In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. **Date:** Oct 22, 2025 **Time:** 12:17 CDT **Status:** Scheduled - Coinbase will undergo maintenance on Saturday, Oct 25 from 10 AM–2 PM ET. During this time, CryptoIRA trading will be unavailable. --- ### Incident/26823149 **Date:** Oct 20, 2025 **Time:** 19:12 CDT **Status:** Resolved - The AWS outages have been resolved. We appreciate your patience. **Date:** Oct 20, 2025 **Time:** 11:18 CDT **Status:** Identified - Due to the ongoing AWS outages, we are experiencing intermittent availability. We’re monitoring the situation. --- ### Incident/26280114 **Date:** Sep 6, 2025 **Time:** 16:57 CDT **Status:** Completed - The scheduled maintenance has been completed. **Date:** Sep 6, 2025 **Time:** 12:00 CDT **Status:** In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. **Date:** Aug 29, 2025 **Time:** 12:05 CDT **Status:** Scheduled - Our web app and Marketplace will undergo scheduled maintenance. --- ### Incident/25511522 **Date:** Jun 18, 2025 **Time:** 20:07 CDT **Status:** Completed - The maintenance window is complete. Thank you for your patience. **Date:** Jun 18, 2025 **Time:** 19:30 CDT **Status:** In progress - Scheduled maintenance is currently in progress. **Date:** Jun 17, 2025 **Time:** 09:36 CDT **Status:** Scheduled - Our web app, CryptoIRA mobile app, and Marketplace will undergo brief scheduled maintenance. --- ### Incident/25354137 **Date:** Jun 3, 2025 **Time:** 13:13 CDT **Status:** Resolved - The www.altoira.com site is restored. **Date:** Jun 3, 2025 **Time:** 12:06 CDT **Status:** Identified - Our site host has confirmed an outage affecting our site. --- ### Incident/25194006 **Date:** May 20, 2025 **Time:** 12:36 CDT **Status:** Resolved - This incident has been resolved. **Date:** May 20, 2025 **Time:** 12:32 CDT **Status:** Monitoring - A fix has been implemented and we are monitoring the results. **Date:** May 20, 2025 **Time:** 11:57 CDT **Status:** Investigating - Alto Marketplace is down. --- ### Incident/23904604 **Date:** Feb 12, 2025 **Time:** 09:30 CST **Status:** Completed - The scheduled maintenance has been completed. **Date:** Feb 12, 2025 **Time:** 09:00 CST **Status:** In progress - Scheduled maintenance is currently in progress. --- ### Incident/23555003 **Date:** Jan 14, 2025 **Time:** 14:39 CST **Status:** Resolved - This incident has been resolved. **Date:** Jan 14, 2025 **Time:** 14:39 CST **Status:** Update - We are continuing to investigate this issue. --- ### Incident/22208660 **Date:** Sep 28, 2024 **Time:** 15:01 CDT **Status:** Completed - The scheduled maintenance has been completed. **Date:** Sep 28, 2024 **Time:** 09:00 CDT **Status:** In progress - Scheduled maintenance is currently in progress. --- ### Incident/21842136 **Date:** Aug 22, 2024 **Time:** 07:45 CDT **Status:** Completed - The scheduled maintenance has been completed. **Date:** Aug 22, 2024 **Time:** 07:39 CDT **Status:** Verifying - Verification is currently underway for the maintenance items. --- ### Incident/20954694 **Date:** May 31, 2024 **Time:** 18:45 CDT **Status:** Resolved - This incident has been resolved. **Date:** May 31, 2024 **Time:** 17:52 CDT **Status:** Update - We are continuing to investigate this issue. --- ### Incident/19443172 **Date:** Dec 18, 2023 **Time:** 09:51 CST **Status:** Resolved - This incident has been resolved. **Date:** Dec 14, 2023 **Time:** 16:41 CST **Status:** Identified - Marketplace is currently down for maintenance. --- ### Incident/17564517 **Date:** Jun 13, 2023 **Time:** 16:50 CDT **Status:** Resolved - This incident has been resolved. **Date:** Jun 13, 2023 **Time:** 16:16 CDT **Status:** Monitoring - Our cloud provider has implemented a fix. **Date:** Jun 13, 2023 **Time:** 15:55 CDT **Status:** Identified - We have identified that the outage was caused by our underlying cloud provider. **Date:** Jun 13, 2023 **Time:** 15:31 CDT **Status:** Investigating - We are currently investigating an issue with users not being able to access the app. --- ### Incident/16608653 **Date:** Mar 30, 2023 **Time:** 21:07 CDT **Status:** Completed - The scheduled maintenance has been completed. **Date:** Mar 30, 2023 **Time:** 18:58 CDT **Status:** Verifying - Verification is currently underway for the maintenance items. **Date:** Mar 30, 2023 **Time:** 06:30 CDT **Status:** In progress - Scheduled maintenance is currently in progress. **Date:** Mar 22, 2023 **Time:** 12:12 CDT **Status:** Scheduled - Our web app and trading within the CryptoIRA mobile app will undergo scheduled maintenance.