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Alto Status - Incident History

Incident/30660444

Date: Jun 23, 2026
Time: 13:18 CDT
Status: Resolved - The outage is now resolved. Thank you for your patience.

Date: Jun 23, 2026
Time: 13:08 CDT
Status: Investigating - The web application and marketplace are currently unavailable. We apologize for the inconvenience and are working to resolve.

Incident/27634281

Date: Dec 17, 2025
Time: 13:48 CST
Status: Resolved - This incident has been resolved.

Date: Dec 17, 2025
Time: 12:08 CST
Status: Monitoring - A fix has been implemented and we are monitoring the results.

Date: Dec 17, 2025
Time: 12:00 CST
Status: Update - The web application and marketplace are currently unavailable. We apologize for the inconvenience and are working to resolve.

Date: Dec 17, 2025
Time: 11:59 CST
Status: Investigating - The web application and marketplace are currently unavailable. We apologize for the inconvenience and are working to resolve.

Incident/27221702

Date: Nov 18, 2025
Time: 09:00 CST
Status: Resolved - This incident has been resolved. Thank you for your patience.

Date: Nov 18, 2025
Time: 08:49 CST
Status: Monitoring - The third party has implemented a fix and we are continuing to monitor for errors to ensure all services are back to normal.

Date: Nov 18, 2025
Time: 08:22 CST
Status: Investigating - We are investigating an issue where users are unable to login due to an outage at a third party. We appreciate your patience as this issue is resolved.

Incident/26850098

Date: Oct 25, 2025
Time: 13:00 CDT
Status: Completed - The scheduled maintenance has been completed.

Date: Oct 25, 2025
Time: 09:00 CDT
Status: In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.

Date: Oct 22, 2025
Time: 12:17 CDT
Status: Scheduled - Coinbase will undergo maintenance on Saturday, Oct 25 from 10 AM–2 PM ET. During this time, CryptoIRA trading will be unavailable.

Incident/26823149

Date: Oct 20, 2025
Time: 19:12 CDT
Status: Resolved - The AWS outages have been resolved. We appreciate your patience.

Date: Oct 20, 2025
Time: 11:18 CDT
Status: Identified - Due to the ongoing AWS outages, we are experiencing intermittent availability. We’re monitoring the situation.

Incident/26280114

Date: Sep 6, 2025
Time: 16:57 CDT
Status: Completed - The scheduled maintenance has been completed.

Date: Sep 6, 2025
Time: 12:00 CDT
Status: In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.

Date: Aug 29, 2025
Time: 12:05 CDT
Status: Scheduled - Our web app and Marketplace will undergo scheduled maintenance.

Incident/25511522

Date: Jun 18, 2025
Time: 20:07 CDT
Status: Completed - The maintenance window is complete. Thank you for your patience.

Date: Jun 18, 2025
Time: 19:30 CDT
Status: In progress - Scheduled maintenance is currently in progress.

Date: Jun 17, 2025
Time: 09:36 CDT
Status: Scheduled - Our web app, CryptoIRA mobile app, and Marketplace will undergo brief scheduled maintenance.

Incident/25354137

Date: Jun 3, 2025
Time: 13:13 CDT
Status: Resolved - The www.altoira.com site is restored.

Date: Jun 3, 2025
Time: 12:06 CDT
Status: Identified - Our site host has confirmed an outage affecting our site.

Incident/25194006

Date: May 20, 2025
Time: 12:36 CDT
Status: Resolved - This incident has been resolved.

Date: May 20, 2025
Time: 12:32 CDT
Status: Monitoring - A fix has been implemented and we are monitoring the results.

Date: May 20, 2025
Time: 11:57 CDT
Status: Investigating - Alto Marketplace is down.

Incident/23904604

Date: Feb 12, 2025
Time: 09:30 CST
Status: Completed - The scheduled maintenance has been completed.

Date: Feb 12, 2025
Time: 09:00 CST
Status: In progress - Scheduled maintenance is currently in progress.

Incident/23555003

Date: Jan 14, 2025
Time: 14:39 CST
Status: Resolved - This incident has been resolved.

Date: Jan 14, 2025
Time: 14:39 CST
Status: Update - We are continuing to investigate this issue.

Incident/22208660

Date: Sep 28, 2024
Time: 15:01 CDT
Status: Completed - The scheduled maintenance has been completed.

Date: Sep 28, 2024
Time: 09:00 CDT
Status: In progress - Scheduled maintenance is currently in progress.

Incident/21842136

Date: Aug 22, 2024
Time: 07:45 CDT
Status: Completed - The scheduled maintenance has been completed.

Date: Aug 22, 2024
Time: 07:39 CDT
Status: Verifying - Verification is currently underway for the maintenance items.

Incident/20954694

Date: May 31, 2024
Time: 18:45 CDT
Status: Resolved - This incident has been resolved.

Date: May 31, 2024
Time: 17:52 CDT
Status: Update - We are continuing to investigate this issue.

Incident/19443172

Date: Dec 18, 2023
Time: 09:51 CST
Status: Resolved - This incident has been resolved.

Date: Dec 14, 2023
Time: 16:41 CST
Status: Identified - Marketplace is currently down for maintenance.

Incident/17564517

Date: Jun 13, 2023
Time: 16:50 CDT
Status: Resolved - This incident has been resolved.

Date: Jun 13, 2023
Time: 16:16 CDT
Status: Monitoring - Our cloud provider has implemented a fix.

Date: Jun 13, 2023
Time: 15:55 CDT
Status: Identified - We have identified that the outage was caused by our underlying cloud provider.

Date: Jun 13, 2023
Time: 15:31 CDT
Status: Investigating - We are currently investigating an issue with users not being able to access the app.

Incident/16608653

Date: Mar 30, 2023
Time: 21:07 CDT
Status: Completed - The scheduled maintenance has been completed.

Date: Mar 30, 2023
Time: 18:58 CDT
Status: Verifying - Verification is currently underway for the maintenance items.

Date: Mar 30, 2023
Time: 06:30 CDT
Status: In progress - Scheduled maintenance is currently in progress.

Date: Mar 22, 2023
Time: 12:12 CDT
Status: Scheduled - Our web app and trading within the CryptoIRA mobile app will undergo scheduled maintenance.